Helping Our Customers

The Company has in place a "Treating Customers Fairly (TCF)" policy as set out by the Financial Conduct Authority as part of their strategy for consumers. As a regulated firm, we fully subscribe to this and consider it an integral part of our business.

Published on this website is our TCF policy, if you have recently used Thurlowe Clarke services we will write out to you as we appreciate your comments by completing our questionnaire. If you would like to complete this online and email it back to us then please complete this questionnaire

The firm prides itself on its ability to give individual and personal attention to its clients by each Director taking particular responsibility for an allocated number of customers. Not only do we provide initial independent financial advice, but be also will by arrangement undertake to make regular reviews of each person's financial affairs as well as on going advice.